Currently reading: Renault to open central London showroom in premium push

UK marketing director says brand wants to open spaces "where you wouldn't necessarily be looking for us"

Renault will open a permanent showroom in central London later this year as part of a new strategy of moving dealerships back into city centres.

Confirmed to Autocar by UK marketing director David Isherwood, the dealership will be in an “iconic location” with “a lot of footfall”.

The move echoes Mini's move to Park Lane, and could potentially put the French brand on the same high streets as the likes of Rolls-Royce, BMW and Mercedes-Benz - something Isherwood said was “exciting”.

“The idea is to have a permanent space in a place where we can really showcase the brand in an iconic location,” he said. “Somewhere we can attract a lot of footfall and where people who aren't necessarily automatically thinking 'I'm going to go and look around the car showroom' can just pop in and see us and discover what we're about.”

Branded RNLT, it will follow similar showrooms in Paris, Madrid and South Korea. Locations elsewhere in the UK, such as Manchester, will follow soon after, Isherwood said.

They follow a similar mould to Polestar’s 'spaces', which are placed in high-footfall city centres areas, such as shopping centres.

Asked what kind of buyers Renault is targeting from placing a showroom in central London, Isherwood said: “We're looking at any customer that you would find in those areas. We are moving generally into a slightly more premium customer space while still staying open to everybody. 

“We're looking to meet people who aren’t necessarily going out looking for a car, aren’t necessarily going to go into a showroom, but can come in and see what's going on and discover the Renault of today and what the brand means today. And obviously all of that headlined very nicely by the new Renault 5.”

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Doing this means the brand will have a physical presence in some of the busiest places in the UK, something Isherwood said is still vital in today’s world of next-day deliveries and online shopping.

“Having the car physically there is vital," he said. "A lot of people aren't going to buy a car they haven't sat in. So that physical experience really is important in complementing the marketing and the digital, outdoor and TV campaigns that we're doing.

“If we can complement that physical experience in the places where you'd expect to find us, it's really good to be able to add something where you wouldn't necessarily be looking for us; it just gives us that kind of instant attention.”

In anticipation of that launching, Renault will host a pop-up store called Maison 5 in the Future Stores digital space in Oxford Street. This will feature talks from experts and DJ shows. It follows smaller pop-up events in St Pancras and Westfield.

Isherwood said it's “an opportunity to bring what is a very London-friendly car into one of the busiest streets in London. So we're super excited.”

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Will Rimell

Will Rimell Autocar
Title: News editor

Will is Autocar's news editor.​ His focus is on setting Autocar's news agenda, interviewing top executives, reporting from car launches, and unearthing exclusives.

As part of his role, he also manages Autocar Business – the brand's B2B platform – and Haymarket's aftermarket publication CAT.

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